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Wednesday, September 13, 2006

Bangalore Traffic, Part 3

See previous post Bangalore Traffic, Part 2

OK, so I got the license number... what do I do next? I had the phone number of a Deputy Comm of Traffic Police, a Mr Saleem, from some mail forward. So I gave him a call. Did he answer? Ha Ha. Does a pig fly? In fact I made quite a few calls. No answer. Next I went to the Bangalore police website and got the e-mail IDs of some senior police officers and mailed them. No response from any of them, even after repeated mails.

Next I googled all over the place and came up with the e-mail ID of DC-East ([email protected]). I mailed him with the same complaint. As usual, no reply.

Did some more searching on the net and came up with the website for the Karnataka RTO. This time I hit paydirt. There is a section on Helpdesk/Grievances and Complaints and there I found phone numbers, etc of senior RTO officers. I mailed the same complaint to the Transport Commissioner ([email protected]) and within a couple of days, he replied with a reference number saying that the complaint has been sent to the B'lore traffic police for action. It was the same e-mail ID of DC-East I had mailed to a while ago, but this time I got an immediate reply from the DC. He promised to look into the complaint and said that action would be taken against the driver.

Now, your guess is as good as mine. Will the police act on it? I dont know. But at least the DC replied, though of course he did so only when he was mailed by the Transport Commissioner.

Moral of the story: Mail the Transport Commissioner or call up the numbers on the RTO page if you hope to have some action taken against erring vehicles.


AJ said...

Almost 10% of the global road traffic accidents occur in India. Much of the world wide web is full of sarcasm & mocking of the indisciplined driving on Indian roads. Unfortunately in since 60 years since independence the authorities have failed to publish a National Highway code. Licences are given to anyone who can demonstrate an ability to use the clutch-accelerator, consequently the motoer driving schools teach just that and no more. Concepts such as - blindspots, principle of MSM, the tyre & tarmac rule, 2 second gap and most improtantly giving way are not known to the average Indian driver.

This site has been created with the purpose of providing driver education and training to all Indian road users. It is by far the most comprehensive website providing training in defensive driving. Learning simple road habits can make our roads safe and also free up congestion caused by traffic chaos.

At present 17 driver education videos aimed at changing the driving culture on Indian roads are available. The video are unique in that the footage is real life action from streets of London. We have copied the Western habits: Replaced the dhoti with denim, high rise buildings for Indian cottages, burgers and coke instead of Indian breads and perhaps sugarcane juice. Surely we can copy the Western ways of travelling too.

To watch the videos, interested readers may visit:

The videos cover the following topics:

Video 1: Covers the concept of Blind spots
Video 2: Introduces the principle of Mirrors, Signal and Manoeuvre
Video 3: At red lights, stop behind the stop line
Video 4: At red lights there are no free left turns
Video 5: The Zebra belongs to pedestrians
Video 6: Tyres and Tarmac (rather than bumper to bumper)
Video 7: Merging with the Main road
Video 8: Leaving The Main Road
Video 9: Never Cut Corners
Video 10: Show Courtesy on roads
Video 11: 5 Rules that help deal with Roundabouts
Video 12: Speed limits, stopping distances, tailgating & 2 seconds rule
Video 13: Lane discipline and overtaking
Video 14: Low beam or high beam?
Video 15: Parallel (reverse parking) made easy
Video 16: Give the cyclist the respect of a car
Video 17: Dealing with in-car condensation

Many thanks

Try said...

Hi Adhiraj,

I agree with the facts that Bangalore need to have a good traffic system in place and moreover a legitimate driving licence authority.Now a days people get their licence siting at home only.

I have come to Bangalore 1 year back and this issue disturbed me a lot.I tried to bring the problem thorough my blog as well with my personal may find it intresting