Read Charging over MRP at airports first.
I've been a bit busy and haven't found time to drop in my complaint at the District Consumer Forum. The Rs 100 draft is done, 4 copies of the complaint are ready. I was all prepared to go there last Friday, but at the last minute realized that it was a government holiday. Am planning on going for sure on 11th, Wednesday.
I also wanted to follow up on the tax and the incorrect bill angle, but I didn't know which government department to complain to. I searched a lot on the Internet but couldn't come up with the information. I knew that it was illegal not to provide a complete bill with all details to a consumer, but try as I might I could not get any laws or information on the same. A few days ago, completely by chance I saw this big advertisement behind a telephone directory by the Commercial Taxes Department, exhorting consumers to report to the Commissioner of Commercial Taxes if a dealer refuses to issue a sale bill with all tax rates and details. This falls under Section 29 of the Karnataka VAT Act, 2003. This was a marvelous piece of luck. I've also prepared a complaint letter to submit to this department in Gandhinagar on Wednesday.
And finally, I have another complaint letter to submit to the Airport duty manager regarding the same.
This is a huge issue, if I can get this one shop to stop overpricing, think of the ramifications for all shops in malls, multiplexes and airports!
Continue reading Charging over MRP at airports - 3.